Frequently Asked Questions
Products & Ingredients
Find answers about Coral products, ordering, shipping, returns, and getting help.
Products & Ingredients
What is Coral Nano Silver toothpaste? Coral Nano Silver toothpaste combines coral calcium, nano silver, and xylitol. Classic paste and innovative foaming formulas are available; check the individual product description for its ingredients and format.
Is Coral Nano Silver toothpaste fluoride-free? Yes, Coral Nano Silver toothpastes deliver a refreshing, natural clean for the whole family. This fluoride-free mint toothpaste features a non-toxic formula that is gentle, safe if swallowed, and suitable for kids and adults alike. Nano Silver offers up to 12 hours of antimicrobial protection, while Coral Calcium and 15% Xylitol help strengthen enamel and support strong, healthy teeth through remineralization. Free from SLS, parabens, glycerin, and artificial dyes, it provides a pure, effective clean and long-lasting freshness.
Which toothpaste flavors can I choose? Refreshing Mint, Bubble Berry and Cinnamon Tea Tree are the current Coral Nano Silver flavors.
Does Coral Nano Silver toothpaste contain SLS or glycerin? No, it is free from SLS, parabens, glycerin, and artificial dyes.
Where can I find the full ingredient list? Check the product's page and/or packaging. If you have an allergy or ingredient concern, contact support@coraltoothpaste.com before purchasing.
Does Coral offer products besides toothpaste? Coral also offers calcium and mineral supplements, children's gummies, and oral-care accessories.
Choosing & Using Your Products
What is the difference between paste and foaming toothpaste?
Nano Silver Toothpaste (Traditional Paste): Best if you prefer a classic, familiar brushing experience. The rich paste offers a familiar texture and a mild, gentle scrubbing sensation that leaves your mouth feeling traditionally clean.
Nano Silver Foaming Toothpaste (Liquid-to-Foam): Best if you want a fast, multi-use routine. The liquid pumps directly into your mouth and instantly expands into hard-to-reach crevices, doubling as a refreshing mouthwash and requiring less water to rinse. **Because it disperses without the typical thick paste residue, it is highly kid- and countertop-friendly, preventing messy sink globs and making cleanup effortless.
How do I use the foaming toothpaste?
Pump, brush, done - One press of the pump gives you a cloud of foam that's mess-free, easy to dispense, and fun to use. The liquid pumps directly into your mouth, expanding into hard-to-reach crevices to double as a rinse.
Which Coral toothpaste is designed for children? Bubble Berry paste and foaming products are designed with children in mind. This toxin-free foaming toothpaste is packed with safe, natural ingredients that build strong enamel and teeth. Our Natural, Kid-Friendly Toothpaste with Xylitol is designed with your smile in mind.
Can I use Coral toothpaste if I have sensitive teeth? Yes, Safe for Sensitive Teeth - Our sensitivity-safe toothpaste is gentle on both gums and sensitive teeth, because brushing should always be pain free!
How much supplement should I take? Follow the directions and serving size on your specific product label. Ask a qualified healthcare professional for advice if you take medication or have questions about suitability.
Orders, Returns & Support
Orders & Shipping
When will my order ship? Under normal circumstances, orders placed after 11am MST ship the next business day. Weekend orders ship on the next available business day, usually Monday unless it is a holiday. Dispatch timing is not a delivery guarantee.
Do you ship on weekends or holidays? Orders ship Monday through Friday, excluding government-observed holidays. Our shipping office is closed on weekends and those holidays.
How much does shipping cost? We offer Free shipping On all orders over $30 (Continental United States Only). Expedited and standard rates are also available. You can find you exact rate when checking out.
How do free-shipping promo codes work? Eligible free-shipping promo orders use USPS First Class or the least expensive method we choose. Restrictions apply; free-shipping promo codes do not apply to international or wholesale orders.
Do you ship internationally? International delivery is available to some destinations, not every location. Review the available checkout options or contact support to ask about your destination. Overnight international shipping is not available.
How long does international shipping take? Shipping Policy Estimated 7–21 business days for standard international delivery depending on destination. This is an estimate, not a guaranteed delivery date.
Who pays international customs charges? Customers are responsible for additional customs fees and applicable destination taxes or tariffs. Review the Shipping Policy before ordering internationally.
What happens if my package is returned as undeliverable? We refund returned undeliverable orders less shipping and handling charges. We cannot reship those orders, but you can place a new order.
What should I do if my order is incorrect? Check your order when it arrives. Report an error to support@coraltoothpaste.com or call 775-883-9854, and include your order details.
Where can I get help with delivery or tracking? Contact support@coraltoothpaste.com with your order details so our team can help with your delivery question.
Returns & Cancellations
What is your return window? Our Refund Policy lasts 30 days from purchase. After 30 days, we cannot offer a refund or exchange under that policy. Contact support to discuss your return and review the Refund Policy.
How do I start a return? Contact support@coraltoothpaste.com or call 775-883-9854 with your order details to ask for return instructions.
Can I cancel before my order ships? Cancellations must be made before shipment. If the order has not shipped, the refund is issued using the original payment method. Contact support promptly to request cancellation.
What if I request cancellation after shipment? Under our Refund Policy you must send the package back, and it must be received within 30 days of the order date. Undamaged, unopened products are refunded less shipping and handling charges.
How long does a refund take to process? Refunds are processed within 7–10 business days.
Contact & Support
How can I contact Coral? Email support@coraltoothpaste.com or call 775-883-9854. Have your order details ready for order-related questions.
What are your shipping office hours? Our shipping office is open 9am–5pm MST, Monday through Friday, excluding government-observed holidays. These are shipping office hours, not a promised customer-service response time.
Need help? Email support@coraltoothpaste.com or call 775-883-9854.
Under normal circumstances, orders placed after 11am MST ship the next business day. Weekend orders ship on the next available business day, usually Monday unless it is a holiday. Dispatch timing is not a delivery guarantee.